FAQ (Often questions)
What are customers asking the most?
JUN
Last Update hace 4 meses
Order related
How long does it take to ship out?
- Our average preparation time is 2-5 business days.
Which shipping carrier should I use?
- Choose the one that suits and low cost. >> More details
Why did the part weigh more than actual weight?
- Our site displays the bigger of actual weight and volume.
How to request weight update? >> More details
What is Special handling fee?
- Special handling fees are added for the following parts. >> More details
What is extra cost?
- Extra cost's occurs when shipping cost exceeds >> More details
Regarding customs clearance >> Click here
Can I add items to an order?
- Items cannot be added to the order due to the system. >> More details
How to Return, Refund and Exchange? >> More details
I need an invoice. >> More details
It is provided as an excel file that you can freely edit, and you can save it as a pdf and use it.
How to make an urgent request? >> More details
How to Cancel Order? >> More details
Back to first page >> Click here