Return, Refund, Exchange

❓ Can I return or get a refund anytime?

No, returns and refunds are only possible within 1 month after delivery.
Please check your items right away when you receive them.

❓ What if I ordered the wrong part?

If we sent you the exact part number you ordered, then you’ll need to cover all shipping costs (including return).
We’ll refund only the part price once we get the item back.
⚠️ The item must be new, in its original packaging, and without scratches.

❓ What if you sent me the wrong or broken part?

Don’t worry — if we shipped the wrong part number or the item arrived damaged, we’ll pay for the return and replacement shipping.
Just send us clear photos and details by email (cs@sparekorea.com).

❓ Can I exchange instead of refund?

Yes, you can!
If the price is different, we’ll either send you a partial refund or ask for a little extra payment.

❓ Are there items I cannot return?

Yes, some items can’t be returned or refunded:

• Electronic and electrical parts

• Items not in new condition or missing original packaging

• Any part that has already been installed and then removed

❓ Anything else I should know?

• Returns not discussed with our customer service may be rejected.

• When returning, please let us know the carrier and tracking number.