Shipping weight & cost is too much

nick

Last Update 4 jaar geleden

Shipping weight is not product weight. because of packing and protection, weight could be more than the actual part weight.


I'm purchasing many items at once, total weight is too much and you charged me too much shipping cost! - Yes, you must right.  Our shipping calculation system simply add up individual part weight to calculate total shipping weight. but because we can save packing, the real weight for shipping could be less than automatically calculated.


In this case, we make a refund after we finish package and ship your parcel. Normally we make a refund by payment method you paid for.


We usually refund within 1 day after shipping but can be delayed because we do this manually. If you want to claim about it, please tell us by livechat or email (support@sparekorea.com)



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